Asia Tech Podcast – EP 141 – Bianca Ho – co-Founder and COO of ClareAI – Small Businesses Need Different Things

by Michael Waitze | Sep 15, 2021

Asia Tech Podcast thoroughly enjoyed speaking with Bianca Ho, a co-founder, and COO of ClareAI and WATI. Bianca is an ex J.P. Morgan Banker turned tech entrepreneur. ClareAI helps companies to have personalized conversations at scale by building customer engagement software based on WhatsApp Business API.

Some of the topics covered in this great conversation:

Business processes matter
Where can AI technology serve enterprises better
The impact of the NOW economy on the B2B landscape
Expectations for small businesses are very different than large enterprises
Walked through an example of how WATI can be used for a small business
The emergence of a no-code, low-code movement
The necessity to communicate and be close to your customers
Sequoia Surge
The importance of taking time out to think

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