EP 363 – How Is Artificial Intelligence Changing the Last-Mile Delivery Experience? – Gautam Kumar – co-Founder at FarEye

Last-mile delivery has evolved into one of the most important and complex elements of modern commerce. As the final point of contact between a brand and its customer, it directly shapes satisfaction, loyalty, and perception. Today’s consumers expect speed, flexibility, and personalization—often driven by the convenience of same-day or even 10-minute deliveries.

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