EP 417 – AI Agents Can Think and Act. Is Your Business Ready? – Raymond Ngan, Appian
For many years, automation inside businesses followed simple rules. If something happened, a system performed the next predefined step. That model created enormous efficiencies, but it was limited by rigid logic and narrow workflows. Today, a new generation of artificial intelligence is emerging that can reason about problems, plan tasks, and take action across multiple systems.
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